Customer Testimonials, Red Rock Harley-Davidson, Las Vegas, Nevada

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HARLEY-DAVIDSON SEVENTY-TWO™ REVIVES A LEAN LOOK
February 3, 2012

HARLEY-DAVIDSON TO CELEBRATE 110 YEARS OF GREAT MOTORCYCLES AND EPIC RIDING EXPERIENCES
February 2, 2012

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Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

"I came into your store on Saturday and spent 2 hours looking at a Street Glide. Bob, your Salesman spent that time talking to me, educating me, and answering any question I had. I thanked Bob, and he went to lunch. I stayed in the store still looking at the bike. I had a couple more questions and Bob put up his lunch bucket, came back and spend 15 more minutes with me answering more questions with no complaints, no nothing. . Bob went way out of his way in Customer Service, and made me feel welcome and confident that if I bought a bike from you I would be very happy not only with the bike, but any other aspect of my dealing with your company. Bob is a great guy, and he is 5 star material. I hope you don't ever let him go, as he is an asset to your organization. "

By: DOUGLAS NORTH LAS VEGAS, NV

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"I just want to thank Tigh and the boys for the service they provided me on our road trip through town They took me right in and serviced the bike and got me back on the road right away. They even gave the bike a first class wash before sending me on my way. A first class operation for sure. I was surprized that thay even called me a couple of days later to see if everything was still good. Thanks Guys"

By: Brett Chatsworth , CA

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" My Sons and I were traveling through the southwest from Texas and my youngest Sons bike started backfiring and dieing. we took his bike to Red Rock dealer on S. Rainbow Matt Frost the Service Advisor took care of getting my Son's bike right into the shop to check over the problem. While I was at the dealer I meet Josha Howard in the Parts Dept. I had spoke with Joshua prior to getting to the dealship as I was interested in purchasing a differant seat for my Tri-Glide. When we got to the store he already had both the seats I was interested in set out to look over. I picked the Road Zepplin(Great choise!) my bike needed a couple wires repaired for the new seat to work. Matt got my bike right in and repaired. My Son's Bike had a bad battery they got it fixed and then to our Surprize washed both bikes before returning them to Us! Over 40 Yrs. of riding never haver I seen this done! 1st. Class all the Way Guys! I didn't get to meet any of the new bike sales people, but if they are anything like the parts and service people I think we may fly to vegas to purchase our next bike from You folks. I will be reffering Red Rock to anyone I know thats going to be in Your area. Thanks for All Your Help..... Daniel, Danny and Randy Dowd"

By: Daniel Azle, TX

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"Doug Branch was a lifesaver for me! I had purchased a Honda and was totally dissatisfied with it, so I went to the Harley Davidson store on Rainbow and talked with Doug. Within an hour, I was the proud owner of a 2011 XL1200 Custom Harley and could not be happier. Doug made the entire "buying experience" smooth - from the in-house financing to the selection of accessories at a 10% reduction. Then a week later, two dozen "CupKates" were delivered to my door as a thank you from Doug and that was over-the-top for me. Not only were they delicious, they were perfect timing for a large party I was having that night! No one can offer better service and I would recommend Doug to anyone who is considering the purchase of a new or used Harley. I am proud to be part of the Harley family!!!!"

By: Cynthia Las Vegas, NV

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"Doug what a guy he stood beside me all the way. He went out of his way to please us no matter how Small the request. Got a Super Trade amont Almost $ 1000.00 more than I wanted for my 2007 Ultra. We got a new 2011 Trike which with the way our health is going was just the ticket. They even brought our old bike to our house to remove the chrome we wanted to transfer to the trike.HE also kept the payment right where we wanted it. Doug we very Attentive to us made sure we had water and the likes he even offed to buy me lunch. Doug in my opinion is one of the best saleman I have ever dealt wth be it a car or Motorccycle. All an All his help was great and I would highly recommend him to anyone that was going to buy a bike.The whole staff met or exceeded my belief.Everyone was super nice, the guy in motor clothes evenstayed an extra hou to make sure my wifes helmet fir perfectally, Doug Banich is who to ask for he will help you beyond belief. I feel that in my 60 year of age and 46 years of riding That this was the Utmost in deals. I would highly recommend Red Rock Harley Davidson ESPECIALLY DOUG BANICH IF YOU WANT A GREAT DEAL NO HASSLES. NO LIES JUST PURE FACT THAT HE WILL PUT IN WRITING. He make deal happen The way you want them or very close to what you. The Whole Staff is Super great but DOUG BANISH is the guy you what "

By: Steve & Martha North Las Vegas, NV

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"This is the place to buy a bike - and Doug Banich is the guy to buy it from! Doug worked his butt off to make sure I was able to get what I wanted and make it as easy as possible for me. I was so impressed with how wonderful everyone was and the top notch service they provide. I would recommend Red Rock Harley to anyone - and I would tell everyone to ask for Doug when they walk in!"

By: Jason Henderson, NV

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"Doug was very helpful finding the right bike for me. His patients & knowledge were very valuable. Terri was also very helpful in selecting the proper gear for me."

By: Leslie Spring Creek, NV

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"Doug Banich was awsom Took care of all my questions and all I needed to get my bike Intordused me to all the departments. Made you feel very comfortable through out the hole Harley store Thank You Doug and everyone that helped.I will be back "

By: Gary Page, AZ

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"Doug Banich was awsom, He took care of all the questions I had. intordused me to Parts,service,acces,everyone I needed to know to get my bike.Thanks to all who helped with getting my Harley.I will be back For parts, service and access, "

By: Gary Page, AZ

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By: Gary Page, AZ

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"Doug Banich was very helpful in the purchasing of our three bikes. I have to give kudo's to him and the rest of the staff. The experience was very pleasent and Doug was right on track with comments and suggestions, also his knowledge. He listened to our concerns and gave positive feedback."

By: Anonymous Las Vegas, NV

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"Doug Banich is completely sublime when it comes to taking care of his customers!!! The Wife & I couldn't be more thrilled with our new Harley's!!! Thanks Doug for all the love & guidance!!!"

By: SCOTT SPRING CREEK, NV

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"Doug Banich was an amazing salesman, He deffinetly knows his stuff. He is an awesome guy and he is extremely helpful. He has great enthusiam and he really strives to be the best that he can be. Doug deffinetly made my harley buying experience the best it could have been."

By: adam las vegas, NV

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"Jill was very helpful in finding clothes"

By: Stuart Grayslake, IL

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"All I can say is if your going to buy a bike, see Jack ! This guy will literally go out of his way to make sure your experience there is worth it ! Very professional sales person in every way. He will always have my business and friends as well."

By: Chuck Las Vegas, NV

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"I traveled through Las vegas area on August 3rd and 4th. I lost the exhaust nuts on the head of my bike. Red Rock was able to get me in promptly and get me back on the road. Bernie took care of me and kept me posted on the progress of the work. He was very friendly and plesant to work wiith. Thanks for the good job, to Bernie and staff."

By: Anonymous Olathe, KS

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"I was in Las Vegas riding with my son and brother. My ultra stopped charging, the minute i walked into the service department i was treated very professional. The service department, mechanic and the detail person are a credit to the dealership. They had to order the parts and still had me up and running the following afternoon. It was a bad deal to have a broke down bike in such great area to ride. But, they made it happen. THANK YOU VERY MUCH !!!!!"

By: john manton, MI

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"The entire staff is great!!!!!!!"

By: Ron Las Vegas, NV

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"I found my experiance in buying a bike a nice treat over other company dealers. I was greeted at the door without being...(hovered over), I was able to look at the bikes at my leasure and when ready to get answers to my questions your sales staff was right there.with no pressure to buy and the "real" concerns in what would be a good bike for me, I was convinced that this place knew how to make a friend. ( I was invited to a poker run before I bought the bike!)two days later I am the proud owner of a 2009 Sporter. P.S. My wife was so impressed with the way we were treated, and the look of the bike,that in the near future we will be looking at a bike for her. "

By: Edward Las Vegas, NV

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"COMING THRU LAS VEGAS AND STOPPED IN AN YOUR MOTOR SALES PERSON LAUREL WAS GREAT ON PICKING OUT CLOTHS AND TALKING ME INTO PURCHASING THE LOL ANYWAY GOOD LUCK IN THE NEW STORE LR"

By: Leona Lodi, CA

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"Chad is the best, he made the whole buying experience a breeze. And bernie in service, very professional and understood what i was talking about, while describing noises/sounds my bike was making. Thanks guy's."

By: Tyrone Las Vegas, NV

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"I wanted to compliment the Red Rock Harley Parts Department, specifically Josh Howard and Sally Bingaman. I have purchased over $2,700 in accessories since purchasing my Harley from Red Rock last year, and I always received excellent guidance and service from both Josh and Sally. Their knowledge of the bikes and associated parts is unparalleled. I count on their guidance with each visit, and I am always assured that I will leave with the right parts each time, and with correct installation instructions. Red Rock Harley should be proud to have such employees, as they are one of the main reasons I continually return with my business. "

By: Stephen North Las Vegas, NV

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"Jack kicks butt what an awesome salesman he took great care of us, and Mike is the coolest finance person I have ever met with. I bought two 2007 Harleys. Stephany, Eric and John run the service department the best I have ever seen. Joshua works extra hard to get the parts I need and Cheyenne is cool to work with also"

By: Anonymous Las Vegas, NV

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